Shipping Policy
All products selling on our website are import taxes and custom duties included for the UK. This Shipping Policy outlines our procedures and guidelines for shipping orders within the UK and internationally.
1. Shipping destinations
We currently mainly ship orders to locations within the United Kingdom (UK), enabling us to deliver an unparalleled level of customer service and post-sale support. For customers outside the UK, please contact us before you make a purchase. You are responsible for any taxes and customs incurred outside the UK during international shipping.
2. Shipping fees
We offer complimentary express shipping on orders equivalent to or over £100 within the UK. For orders under £100, there is a £3.5 flat fee for domestic shipping.
3. Shipping methods and times
- All orders are processed within 1 business day using reputable courier express services, such as DPD UK Next Day.
- For most locations within the UK, estimated delivery times are 1 - 2 business days.
- Please note that delivery times may vary based on your location, product availability, and external factors such as weather conditions or public holidays.
4. Order processing
- For items in stock, orders are processed within 1 business day after payment verification.
- Pre-order items will be shipped as soon as they become available in stock.
- Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the progress of your delivery.
5. Order tracking
- To track your order, use the tracking number provided in the shipping confirmation email.
- You can also track your order by logging into your account on our website and navigating to the Order History section.
7. Multiple items in one order
- If your order contains multiple items, they may be shipped separately to expedite delivery.
- You will receive individual tracking information for each item in your order.
8. Order changes and cancellations
- Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase.
9. Contact information
If you have any questions or require further assistance regarding our Shipping Policy, please feel free to contact us at info@alittlefish.store.
Thank you for choosing A Little Fish Fashion Boutique. We appreciate your trust in our products and services.